Privacy Policy

 Frame of Mind understands the importance of confidentiality. We are devoted to protecting your privacy on our website. We will not disclose any information about our customers to third parties except where it is required in order to provide a service to you - e.g arranging to send products to you.


Your Consent

We will not share any personal information including your name, address, email address or credit card information to any third party (excluding those partners who help provide us with direct services) without your permission.

Communication & Marketing

It’s your decision to join our marketing lists, we will update you occasionally on our latest products, deals and any other relevant news via email. All members of Frame of Mind have the option to opt-out of receiving marketing communications from us and/or selected third parties. To stop receiving marketing information from us please click the ‘unsubscribe’ link in any email we have communicated to you.

What Are Cookies?

A cookie is a text file that a Web browser stores on a user’s machine. Cookies are a way for Web applications to maintain application state. If you have registered to our website then your computer will store an identifying cookie which saves every time you revisit Frame of Mind by remembering your email for you. You can change your preferences of these settings for your browser to prevent cookies from being stored on your computer without your explicit consent.



We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

  • In the event that Frame of Mind sells or buys any business or assets.

  • If Frame of Mind or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets.

  • If we are legally obliged to share your personal data, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Frame of Mind, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


Our website may contain to and from websites of partners within our networks, or advertisers and other third parties. If you follow a link to these websites, please note they have their own privacy policies. We do not accept any responsibility or liability for these policies. Please check their policies before you submit any personal data to these websites.


If you wish to verify the details you have provided to Frame of Mind you may do so via email. Our security procedures require a request for proof of identity before we reveal information. This proof of identity is taken in the form of proof of email address and password submitted upon registration. Therefore, you must keep this information safe as you will be responsible for any action which we take in response to a request from someone using your email and password. We strongly recommend not to use the browser’s password memory function as this would permit other people to use your terminal to access your personal information.


We store the contract’s content and will send you the details of your order via email. You can find the terms here at all times. Any details of your past orders can be found in your customer login. Customers may inquire about any data that has been stored about them and have the right to demand any correction of inaccuracies.


Frame of Mind is the data controller for the purpose of the Data Protection Act 1998.

You have the right to access the information which Frame of Mind holds about you and your right of access can be exercised in accordance with the Act.

We wish to hear from our customers, even if it’s a complaint. We strive for customer satisfaction and wish to be a popular site amongst family and friends. If you have any questions or wish to give feedback, or if you would like us to stop processing your information, do not hesitate to contact us via